In addition to the site being easy for the users to navigate and use, it is essential that the adminstration interfaces are easy for the administrators to use. It is far better to have an easily usable administration interface that to spend an additional time training people to use the system. INCO Software Solutions pride ourselves on the service we provide to our clients. Our service does not stop with the initial sale.

The standard INCO-CMS package includes half a day of training for up to 3 people along with along with telephone support for one month from the date the training takes place.

Beyond the initial training, our team is always here to support you, other staff members.

Training

• Structured Training Programme

• Dedicated Training for Administrators and Editors.

• User Guides Provided in Electronic and Printed Formats

Support

• Application Support Included

• Telephone and E-Mail Support

• Extended Support Available

Hosting

• Fully Hosted Solution

• Dedicated Servers with RAID 1 Mirroring

• 24/7 Server Monitoring

• Daily Data Backup to Separate System

To reduce the burden on an already busy IT Support Team we have opted to host INCO-CMS remotely, this is a very cost effective way for the organisation to gain access to the latest web-based solutions without investing many thousands of pounds in high-availability data centre technology.

Our systems are designed to protect your data. We use multiple disk drives in RAID 1 mirrors to prevent data loss in the event of disk failure in addition to daily backups to a separate system to prevent data loss in the event of a catastrophic failure of the server.